Dubai: Now, book taxis through WhatsApp with Hala’s new feature

Booking a taxi in Dubai is now even more convenient, as commuters can hail a cab via WhatsApp, thanks to a new service launched by Hala, Dubai’s leading e-hailing taxi solution.

This new feature is designed to enhance the passenger experience. “WhatsApp allows us to connect with a larger audience and engage with its vast user base in Dubai. By introducing this additional booking platform, Hala continues to transform the way people commute daily across the city,” said Hala CEO Khaled Nuseibeh. Hala, a joint venture between Dubai’s Roads and Transport Authority (RTA) and Careem, provides efficient and seamless taxi services in Dubai.

Available 24/7, this new service offers passengers easy access to rides at any time of the day or night. Along with the WhatsApp booking option, Hala continues to offer its traditional booking system through the Careem app.

### How to Book a Taxi in Dubai via WhatsApp:

1. Message ‘Hi’ to 800 HALATAXI (4252 8294) to initiate the booking process. The Hala chatbot will ask for the passenger’s location to arrange a ride.

2. A booking confirmation will be sent, including the driver’s details and estimated arrival time.

3. Passengers will receive real-time updates, allowing them to track the taxi until it arrives.

4. A live tracking link will be shared, which can be sent to friends or family for journey monitoring.

5. Payment can be made via card or cash upon drop-off.

Hala currently manages 24,000 captains with a fleet of 12,000 vehicles provided by its franchise partners, catering to both Dubai residents and visitors looking for a reliable mode of transport.


Source : Khaleejtimes

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